The amount we charge you for shipping is based on the estimated weight of your package and its destination. Our system queries the U.S. Postal Service to determine this amount for each purchase, to ensure the most current rate is being applied.
International shipping can be expensive, since everything we ship comes from our U.S. warehouse. We encourage our customers overseas to check out the following distributors of our products, who may be able to provide much cheaper shipping options:
Black Paw Productions: www.blackpaw.de
Ships to: EU
Loja dos Furries: www.furries.com.br
Ships to: Brazil
Packing Your Order
Protecting Your Purchases
Orders are packed in multiple protective layers to ensure they arrive undamaged by all but the worst abuses that can be inflicted en route.
Protecting Your Privacy
Packaging is discrete, in standard opaque boxes and envelopes, with nothing other than the postage label indicating its origin from Sofawolf Press.
When you place your order, an estimated shipping time is calculated by the carrier (USPS) based on the distance and the class of service (Priority Mail) you choose. This shipping time is to be considered in addition to the time required to process and package your order. While we do our best to do so within a day or two, during very busy times it may take a bit longer. You will be notified by e-mail as your order is processed and shipped.
Should a package be returned to us as undeliverable by the carrier, we will attempt to contact the purchaser at the address supplied to confirm the address. If the address supplied by the customer turns out to be in error, we reserve the right to issue a full refund of the purchase price minus any shipping and handling charges originally billed. If the provided information was correct, we will consult with the carrier and re-ship the order as soon as possible.